By accessing and using the Kavela website, you agree to be bound by the following terms and conditions. Please read them carefully before making any transactions.

 

1. General

This website is owned and operated by KAVELA. All content, images, and information on this website are our property and are protected by copyright law.

2. Use of the Site

You agree to:

1. 1. 1. Use this site only for lawful purposes.
      2. Do not copy, distribute, or use the content on this website for commercial purposes without written permission from Kavela.
      3. Do not attempt to access our systems illegally.

3. Products & Prices

We strive to display product information as accurately as possible. However, Kavela reserves the right to change product descriptions, prices, or availability at any time without prior notice.

4. Payments and Transactions

1. 1. 1. All prices include tax (unless otherwise stated).
      2. Orders will be processed after payment is verified.
      3. All online payments on the Kavela website are securely processed through Xendit, our official payment gateway partner.
      4. We support various payment methods, including bank transfer, virtual account, e-wallet, and credit/debit cards.
      5. Kavela is not responsible for transfer errors or transactions made outside of the official platform.

5. Delivery

Estimated delivery times depend on location and the shipping service selected. Kavela is not responsible for delays caused by the shipping company.

6. Returns & Refunds

The return policy is set out separately on the Returns Policy page. You can read the guide for complete procedures.

7. Limitation of Liability

Kavela is not responsible for any loss or damage resulting from the use of the product outside the official instructions.

8. Changes to Terms

We may update these terms and conditions at any time. Changes will be effective immediately upon publication on the website.

9. Applicable law

These terms and conditions are governed by the laws of the Republic of Indonesia.

10. Contact us

If you have any questions regarding these Terms & Conditions, please contact us at:
📩 officialkavela@gmail.com
📱 WhatsApp: (+62) 857-3968-9514