Frequently Ask Question
Have questions about Kavela? Here you’ll find answers to the most common inquiries about our products, usage, safety, and availability.
Are Kavela products safe to use every day?
Yes, all Kavela products are formulated with gentle ingredients and are safe for daily use. We ensure each product undergoes safety and quality testing before reaching you.
Do Kavela products contain alcohol?
Some of our products are alcohol-free, and this information is always stated on the packaging label. You can choose the variant that best suits your preferences and oral needs.
Are Kavela products halal certified?
Yes! All Kavela products have been halal-certified by official institutions in Indonesia, so you can use them with peace of mind every day.
Where can I buy Kavela products?
Kavela products are available at:
- Official website: www.kavela.id
- Official store on the marketplace
How to use Kavela mouthwash or mouthspray correctly?
Use Kavela mouthwash twice daily after brushing your teeth.
For mouthspray, simply spray 1–2 times into your mouth whenever you need instant freshness.
What if the product I received is damaged or sent to the wrong person?
Don't worry! You can contact our Customer Service team at (+62) 857-3968-9514 or through our Contact Us page within 2x24Hours of receiving the product for a replacement.
Is Kavela available abroad?
Kavela is currently focused on the Indonesian market, but we are preparing to expand into Southeast Asia. Stay tuned to our social media for the latest updates! 💛